Question 1

What areas do you serve?

Accepted Answer

To keep operations efficient so we can serve our clients well, we only service the following regions: Williston, Watford City, Tioga, Epping, and surrounding markets.

Question 2

What types of properties do you manage?

Accepted Answer

Multifamily, Commercial, Single family homes, quads, triplexes, duplexes, and townhomes. Not all properties and clients qualify. Once we walk the property, we can confirm whether or not we can properly service your investment.

Question 3

How do I access my financials?

Accepted Answer

All owners will have access to our online landlord portal which accounts for all income and expenses. It also provides simple access to your financial documents for your tax pro.

Question 4

How do you ensure tenants are taking care of my properties? How often do you inspect?

Accepted Answer

We inspect prior to move-in and take photos. Then, we inspect again at move-out. Inspections are documented and signed by the tenants. Further, if the property owner opts for the Landlord Protection Plan (LPP), we will do a pest control treatment, take photos, check and replace air filters and smoke detector batteries every four months.

Question 5

How do you handle maintenance and repairs?

Accepted Answer

Repair requests are first addressed with the tenant to ensure they aren’t missing an easy fix (e.g. operator error). Then, they are inspected to validate the need to spend money. If the cost is over $500, and does not pose a threat to the tenant’s safety (e.g. the heater dies in the middle of the winter), we will consult with the property owner with recommendations for resolution. After receiving confirmation from the owner, we engage proven contractors to handle the repair. On more extensive repairs, we will bid the work to ensure competitive pricing.

Question 6

Can you help me sell my property later?

Accepted Answer

Yes. As a professional courtesy, we work with your real estate agent to help you sell when you're ready. If you don't have an agent, we can help you as a licensed North Dakota real estate brokerage. We can also facilitate nontraditional exit strategies like lease/options and seller-assisted sales for tax relief. On occasion, we can even help you sell your property to the tenant occupying the premises for a discounted commission.

Common Questions From Property Managers

Take the Stress Out of Managing Your Properties